Retail Real Estate Experts talk about their life and career on Bayfield Training Blog.
Head of Research and Education, Revo
PATRICIA: You have been in the Real Estate industry for many years now. What triggered your interest in Real Estate?
DAVINDER: I’m coming up to 10 years in the industry. Crikey. Completely fell into the industry by accident and never looked back since. Its such a dynamic, energetic and diverse sector to be in, with so much opportunity.
PATRICIA:Your organisation does a lot of research on the retail property market. Can you tell us about what you identify as the major changes that are upcoming in the near future that needs to be taken into account for successful business management?
DAVINDER: Digital is definitely on everyone’s agenda – something we are all grappling with. With the level of steeped change, we have seen in the industry particularly over the last five years, technology and how customers are engaging with it is forcing the industry to step up its game too. It’s a real gamer changer and challenging the industry to change its way of what has been traditionally bricks and mortar offering, to something which needs to appease the customer – whether it is through product, through customer experience, the service, etc. – is forcing all aspects of the industry to think innovatively and collaboratively too. I believe this will truly create better collaboration between occupiers and landlords …..because we are in it together.
PATRICIA: Revo is in partnership with Bayfield Training for our Retail Property Appraisal Course. Who would you recommend our course to? Is there any further work that you have in your mind that you want to carry out with Bayfield?
DAVINDER: We are proud of our collaboration with Bayfield Training. As the sector changes and the respective job roles, the skillsets required to proactively manage that change is also imperative. Through the products we are jointly creating, I feel we have started that journey in addressing the skills need. For the retail property appraisal programme, anyone who is working in asset management, of stepping up their role as centre director, should be encouraged to attend his course. Having said that, even the more creative parts of the industry, such as those working in architecture and design, should also be encouraged to attend the course because all these professions are being challenged on how that can create value and drive performance – whether it be at the development stage or at the operation and management. It is one of Revo’s premium training products which reflects the level of offering in the course.
PATRICIA: Lastly, are there other sectors of real estate besides retail that you are keeping your eyes on?
DAVINDER: As an industry, we are all keeping an eye on the technology sector and overall how the economy is performing.